Merchandise is shipped on business days via FedEx. It can take between 2 business days and 6 weeks to get your merchandise depending on if the piece is in stock or if it needs to be custom made. For shipping estimates please call our showroom at 610-992-0707. The package is often shipped overnight, so our team will reach out to you via email or phone to confirm the address and that you will be home to sign for the package on the date of delivery.
Safety of the goods and the recipients are our priority. We choose to ship overnight, so your jewelry will never be sitting in a warehouse. It is the safest option for transport other than coming into the store and picking it up in person. The package is shipped in generic FedEx packaging, so there are no identifying characteristics to infer the contents of the package is a luxury item.
The shipping cost includes insurance in the rare case the piece gets lost or damaged in transit. If the piece gets lost or damaged in transit, which we will also be able to see in our system, please reach out to us.